Frequently Asked Questions


Day 1 (From Date) - This is the day that you will receive the gown via mail. The rental period starts the day you receive it.

Day 5/Day 10  (Return Date)– This is the day the gown needs to be placed back in the mail. The prepaid package should be returned to your local USPS location 12 noon on this day, to avoid additional charges.


* For Return dates that fall on Sunday, please return the gown on the following business day (Monday) to avoid additional charges.

Renting from ShopMom2B for your special occasion will save you time and money. There is no need to travel from store to store looking for the perfect gown in the perfect size. Renting also eliminates the time and effort spent trying to resell a garment that you will only wear once. MOM2B has exactly what you need for you upcoming photo shoot, wedding, baby shower or special occasion at a fraction of the retail cost.

If there is a range associated with the gown that you want to rent. Then this rental is One Size Fits all. Select the full size range. Gowns that are one size fits all are either very stretchy or have adjustable corset strapping along the back. If your rental has zippers, clips or button the use of these are completely optional and are not suited for all sizes.

Currently we carry gowns from Sew Trendy Accessories, Before & Ever, SewTrendy Accessories, Silk Fairy, Mii Estillo, ShopMom2B Luxe Collection, KH Fashion, Design by C, and Oyemwen. We are always looking for new and unique designers to add to our current inventory.

A sizing chart is made available for each product. We utilize the sizing chart specific to each designer. It is important to measure before making a reservation for the best fit.

It is important to read the sizing chart associated with each Product. Also, take in consideration if you are reserving the rental far in advance of your event that your size may change. There are no refunds or exchanges for incorrect sizes ordered.

Shipping is applied at checkout. The shipping cost for each Product will vary based on the weight of that item and packaging. Each Product weighs an average of 3-8 lbs. Shipping cost includes the outgoing shipping to you and return shipping back to us. ShopMom2B is committed to shipping your order out in enough time for you to receive it by your start date. We offer standard shipping and expedited shipping (at an additional cost). Each Product is shipped in a protective garment bag and parcel envelope.

For Standard Shipping select Priority Mail shipping. For orders that are expedited select Priority Mail Express (must coordinate expedited orders). We do not ship out on Sundays or Holidays observed by UPS.

We highly discourage dropping UPS return packages to any other carrier (e.g. FedEx, USPS, Local mail store, etc.) other than UPS as this may delay the return the rental and result in late fees.

* Free Shipping falls under our standard shipping, not our expedited shipping.

You can cancel a reservation (30) thirty or more days in advance of the delivery date, there is no cancellation fee and you will receive a full refund issued to the debit/credit card used to place the order. If the reservation is cancelled less than (30) thirty days from the start date but prior to shipping you will NOT be eligible for a refund, however you will receive a credit to your ShopMom2B account for the Rental Fee associated with your order minus a cancellation fee of $15. Reservations that are cancelled after the shipping label has ben created are NOT eligible for either a refund or a ShopMom2B account credit. Even if cancellation notification is received after shipping you are responsible for ensuring the rental is returned to ShopMom2B no later than the agreed upon end date to avoid incurring additional charges.

No, we DO NOT accept prepaid, reloadable or gift cards, regardless of the card issuer. After identifying that any of the above forms of payment were used we will cancel your order within 24 hours and issue a refund to the original form of payment.

The only acceptable gift card, is a gift card distributed by ShopMom2B.

The total paid at checkout includes return shipping for rentals. With the delivery of the rental, you will be provided a pre-paid, pre-addressed envelope for returning the Product to ShopMom2B.

A late fee of $35 per day, per Product is applied and can accumulate up to 200% of the retail value of each Product rented. If the product is not returned ShopMom2B will charge 200% of the retail value to the card used to place the order.

We carry a diverse inventory of clean, trendy, previously worn gowns. The gowns will be professionally cleaned and delivered ready to wear. We thoroughly inspect each Product with the utmost care in between each rental.

Yes! Each product is shipped in a garment bag, property of ShopMom2B. Products not returned in their original garment bag will assess. A $10 replacement fee.

ShopMom2B is strictly an online boutique. We do not have a store front available for fitting consultations or local pickups. All gowns must be shipped no matter how close the proximity.

The total shipping cost includes to and from delivery. The cost of shipping for each gown (to/from) varies by weight.

With this Rental you will receive a prepaid shipping label and packaging to return the gown to ShopMom2B on the agreed upon Return Date.

No, ShopMom2B does not offer local pickup service under any condition. All transactions must take place through the website and be shipped.

Please refer to the "How It Works" section located on all of the product pages. There is a chart to help with selecting the appropriate date.

We enjoy collaborations, please email us at

ShopMom2B is continuously purchasing new gowns. All of our inventory is custom made. Unfortunately, we do not have every gown available in all sizes. If there is something you would like that we don't have please share this with us at

Our gowns are suitable for maternity and non-maternity use.

ALL SALE FINAL. When a gown is purchased from our "Gowns For Sale" page the sale is final. We do not offer cancellations, returns or exchanges, under any circumstance.

All inventory sold by ShopMom2B was once a part of our rental collection. Therefore, every gown is slightly used but in excellent condition with no defects.